At this time, we offer scented candles made with Coco Apricot Creme wax. You can explore our various scents on our website to find the perfect candle for your needs.

Our candles are handcrafted using high-quality ingredients. We use natural Coco Apricot Creme wax, premium fragrance oils, and lead-free wicks to ensure a clean and enjoyable burn.

Yes, our candles are designed with safety in mind. We use a premium-grade Coco Apricot Creme wax blend that holds FDA approved waxes, lead-free wicks and high-quality fragrance oils to minimize soot and ensure a clean burn. Please follow the candle care instructions provided with each product to ensure safe use.

To get the most out of your candles, trim the wick to 1/4 inch before each use, and avoid burning for more than 4 hours at a time. Keep candles away from drafts and flammable materials, and never leave a burning candle unattended.

Yes, our candle vessels are designed with reusability in mind! Once your candle has burned down, you can clean and repurpose for various uses. To clean it, simply remove any remaining wax and wash the container with warm, soapy water. After it’s dry, you can use it as a planter, a storage jar, or even for craft projects. If you have any specific questions about cleaning or repurposing your vessel, feel free to reach out to us.

If you receive a defective or damaged candle, please contact us within 7 days of delivery with your order number and a description of the issue. We will assist you with a replacement or refund. For more information, view our refund policy here or contact us at info@panascents.com.

We offer standard and expedited shipping options. Orders are typically processed within 3 business days, and delivery times vary based on your location. For more details, visit our Shipping Policy page.

Yes, we offer international shipping. Shipping rates and delivery times vary depending on the destination. For more information on international orders, please refer to our Shipping Policy or contact us directly.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s status on our website or through the carrier's tracking system.

Orders may be canceled within 24 hours of purchase. After this period, changes or cancellations may not be possible, but we will do our best to accommodate your request if contacted promptly.

You can reach our customer service team via email at info@panascents.com. We are here to assist you and will respond to your inquiry as quickly as possible.